Transformation Services

TRANSFORMATION SERVICES

Transformation Services help our clients achieve competitive advantage by supporting their transformation journey. As part of the Transformation Services, VSOFTQA consultants strategically implement the roadmap designed during the advisory phase by aligning them to our clients’ business objectives and investments, in order to provide sustained benefits & improved ROI. We use our proprietary framework and tools & industry best practices to implement improvement initiatives which complement the clients’ in-house processes, in order to ensure the best possible outcomes, like enhanced processes, effective Target Operating model, integrated tool set, improved skills competency, comprehensive metrics framework, and a robust governance. A typical transformation engagement spans anywhere between 6 – 18 months based on the scope / readiness of the organization. There are 3 key service offerings under the Transformation services:

Practice CoE: VSOFTQA Advisory & Transformation Services team offers a specialized service to help organizations set up a Practice CoE. A Practice CoE is a hybrid model which combines the principles of TCoE & Agile DevOps organization. It is built on the best practices and frameworks like Scaled Agile Framework (SAFe) & LEAN and ensures that Testing is an integrated part of the delivery chain.

Agile DevOps Organization: Agile DevOps Organization helps organizations move from their existing setup to a high-maturity Agile DevOps Organization. It helps organizations decrease IT operational costs while improving software quality and speeding up time to market. VSOFTQA ATS consultants help in setting up multiple tracks like Governance, Process, Metrics framework, Collaboration, DevOps tools-chain automation & trainings to improve the agility & accelerate the deployments.

Test Transformation Office: A Test Transformation Office (TTO) is a light-weight, low risk, and centralized initiative [similar to a PMO] which establishes and governs an enterprise-wide QA strategy. This also acts a launch pad for driving the test improvements across different teams, lines of business, and vendor services.  The TTO ensures that the projects within its scope are delivered against agreed business criteria, and embed good test management processes.

TRANSFORMATION SERVICES METHODOLOGY

The transformation engagement is delivered in a phase-wise manner for better process tracking:

  • Design and Define Phase: “Design & Define” is the first phase of the organization’s transformation journey. In this phase, the ATS consultants help to implement the TOM designed during advisory phase. Based on the discussion with the client teams, they define the process flows & design the process kits (comprising of guidelines, checklists & templates). Trainings are also provided to the teams.
  • Measure Phase: Once the Target operating model is established & new processes are stabilized for a sample set of projects, the lessons learnt are gathered. Based on the same, the processes are tweaked & expanded to cover the entire QA organization. During the implementation of the new processes, all key metrics are identified & captured. These metrics are helpful in understanding the trends & can support with the predictive analysis.
  • Continuous Improvement Phase: In this phase, the ATS consultants focus on planning & implementing initiatives to improve the QA processes. The work with the customer to ensure process optimization and operational excellence.

After every phase, there is a quality/stage gate to compare the actual results with the expected outcomes.

VALUE PROPOSITION OF VSOFTQA’S ADVISORY AND TRANSFORMATION SERVICES

  • VsoftQA ATS aims to deliver on 5 major proponents of any successful QA Transformation, which are Good Team, Broad Experience, Great Methodologies, Existing Process Assets, and Transformational IP Assets
  • VsoftQA test consultants are certified in TMMi, SAFe, CSM, PMP, etc. and have expertise in industry leading testing tools along with hands-on experience in various types of testing across all phases of STLC
  • With over 40+ global transformation engagements and 350+ best practices and recommendations, VsoftQA has Consulting footprint across the globe and Broad Experience in various domains such as BFSI, Healthcare, Retail, and Legal.
  • VsoftQA follows some of the best in class methodologies and focuses on outcome-based delivery, institutionalizing metrics and measurement, clear and transparent governance approach and SLA-driven services delivery model
  • With over 400+ Existing Process Assets conforming to CMMi, TMMi, ISO and other standards and 150 risk points assessment, our test accelerators and frameworks developed in-house have enabled assessment and transformation for many organizations

VSOFTQA has some of the best Transformational IP Assets such as THRIVE – Proprietary framework used to measure Value, Velocity, and Visibility across delivery pipeline using automated tool platform, ADePT – Agile DevOps Enterprise Transformation Framework, CLASS – Capability, Agility, Scalability and Sustainability Rating model, BesT – Benchmark and Services Transformation framework and VERIFY – A comprehensive vendor management framework

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